We have answers for your frequently asked questions. Air Patrol Air Conditioning & Heating of Texas in Dallas can answer all your HVAC-related questions. Before you get on the phone, browse these to see if we already responded to your question online. If you don’t see your question in this list or want more information on a topic, give us a call at 214-261-0034. Our staff can give you the information you’re looking for in a jiffy. Why is regular maintenance important? Just like you need to take your car in to the shop for normal tune-ups, such as oil changes or looking at possible concerns, your home comfort system should be subject to the same kind of attention. Regular maintenance by a professional technician provides various benefits to your HVAC equipment, which can help your systems perform efficiently and prevent costly breakdowns. How much will a Lennox product cost? Call Air Patrol Air Conditioning & Heating of Texas at 214-261-0034 to receive a quote on Lennox equipment. What is two-stage heating? Two-stage heating permits the furnace to heat at two levels of output: high for cold winter days and low for mild ones. Around 80 percent of the time, your home’s heating requirements can be met when the furnace is left on the low setting, permitting your two-stage unit to work for longer periods of time. Two-stage units also provide more even heat distribution, fewer temperature swings, quiet operation, increased air filtration and energy efficiency. How does Precise Comfort™ technology work? Lennox’s Precise Comfort™ technology is an operating and control system that enables a furnace to adjust heat and airflow by very small amounts, as low as a 1 percent change. The system is automatic and operates similar to cruise control, making adjustments gradually to meet your comfort demands with energy efficiency. How will my new furnace work differently from my old one? Depending on how old your previous furnace was, you could experience a number of differences. Furnaces today are developed to provide more even and efficient heating than ever before. Modern furnaces also better regulate temperature and air flow, moving more air over the heat exchanger than older furnaces. Additionally, new furnaces are designed to work with other high-efficiency HVAC products, such as air conditioners. The air conditioner blowers provide your heating system an extra boost so it can deliver cool air around your home efficiently. Special features like variable speed motors will also help decrease noise associated with operating your equipment and easily meet your family’s airflow needs. What energy efficiency standard should I look for in an air conditioner in Dallas? The Department of Energy recently boosted the minimum efficiency levels for air conditioners, heat pumps and packaged units made after Jan. 1, 2015, since heating and cooling contributes significantly to a home’s total energy usage. The requirements vary by region, so call Air Patrol Air Conditioning & Heating of Texas for the efficiency standards for Dallas. How can I reduce my energy costs? Lennox offers a variety of HVAC products with high efficiency ratings, which can help reduce the amount of energy they require to run. Aside from picking products that have received Energy Star® certification or achieved high SEER ratings for air conditioners or AFUE ratings for furnaces, you can think about the following: Maintenance – making sure your system obtains regular maintenance by a trained technician can keep your system working at its top performance. Zoning – zoning systems permit you to only heat or cool only targeted areas of your home, so you won’t have to pay to heat or cool spaces that you use infrequently. Programmable thermostats – using a programmable thermostat allows you to set the temperature in your home based on your schedule. They can be programed to give you the comfort you desire when you’re home, and increase or decrease the temperature while you’re not around, helping you save on heating and cooling costs. Why should I buy from Lennox? There are a number of reasons to go with Lennox, but the top three are: You know and trust the name – Lennox is recognized around the world for its quality home comfort products. Innovation and high quality – Lennox is an industry leader, offering a complete line of innovative solutions for your home comfort needs. Commitment to excellence – We are devoted to giving customers not only quality products, but also quality service. You can trust Lennox dealers, like those of us at Air Patrol Air Conditioning & Heating of Texas, to help you find the right system for your home, expertly install it, and keep it working smoothly every time. What can I do to improve my home’s indoor air quality? Increasing your home’s indoor air quality starts with four basic strategies: Eliminate – poor indoor air quality leaves your home filled with air pollutants floating around your home, so to improve IAQ, the first step is to eliminate as many pollutants as possible. You can easily do this is by cleaning and vacuuming at least once a week, regularly washing linens and storing cleaning products safely. Ventilate – proper insulation is great for keeping your home warm in the winter and cool in the summer, but it also makes it harder for airborne pollutants to escape. Products like our Healthy Climate® ventilation system help swap stale air for fresh, filtered outside air. Clean – good ventilation and frequent cleaning are a start, but Healthy Climate® air filters, germicidal lights and PureAire™ purification systems take your IAQ to the next level by picking up microscopic particles, killing germs and removing particles and germs while destroying chemical vapors. Monitor – programmable thermostats will help you keep an eye on the humidity levels and temperature to help prevent particles and germs from building up and keep your home comfortable. How can I find out which indoor air quality product will is right for my home? Our Healthy Solution Finder lets you choose details specific to your family and home and will help you find equipment best suited to meet your needs. You may also consult with Air Patrol Air Conditioning & Heating of Texas techs who can make a recommendation based on their evaluations of your home and your current indoor comfort system. How does an air conditioner work? Most homeowners believe that air conditioners make the air in your home cooler, but it actually removes the heat from your home, sending the hot air outside. That hot air moves across a cold indoor coil where refrigerant in the lines sends the heat to the coil in your outdoor unit, releasing it outside. This procedure continues until the indoor temperature reaches the temp that was set on your thermostat. What is the minimum energy efficiency standard for air conditioners in my state? Due to the high amount of energy used by heating and cooling systems, the Department of Energy (DOE) increased the minimum efficiency levels for air conditioners, heat pumps and packaged units manufactured after January 1, 2015. These levels are determined regionally and carry varying requirements based on your location. Air Patrol Air Conditioning & Heating of Texas will be able to answer any questions you may have regarding these minimum requirements and let you know what choices are available when you’re in the market for a replacement system. How can I confirm the model and serial numbers for my cooling unit? These numbers are located on a nameplate or sticker that is near your system’s service panel. The sticker should be white with black letters and have both of these numbers located near the top of the sticker. M/N denotes model number while S/N is your serial number. What size equipment do I need for my home? There are a couple ways to determine what size system is the best fit for your home, but the most reliable way to choose a system is by having your local Air Patrol Air Conditioning & Heating of Texas technician come out and perform a load calculation. This calculation considers your home’s: square footage, insulation value, amount of insulation, and a number of other factors. Can frost, ice, dirt or other debris keep the outdoor unit of my cooling system from operating effectively? The short answer is “Yes,” because dirt and other debris can hinder your system’s ability to work efficiently. For heat pumps, it is normal to have frost or ice on them during the winter, but they also include defrost controls to ensure they work efficiently in those types of conditions. What is two-stage cooling? Two-stage cooling means that your cooling unit has two levels of operation. When summer is its hottest, the high setting is used, and when it’s cooler or more mild, the low setting handles the duties. Typically, the lower setting will take care of your cooling needs, but even when the high setting is in use, you may not realize it because it can produce such even temperatures for your comfort. This also means a quieter cooling system, greater efficiency and enhanced humidity control. Why is my system freezing up? When your cooling unit freezes up, there are a variety of reasons why it could be doing so. The most common reasons include: dirty filters, low refrigerant, a dirty evaporative coil and a faulty blower motor or relay. A dirty filter is something you can fix as a homeowner, but the others need to be done by a professional like those at Air Patrol Air Conditioning & Heating of Texas. Contact them at 214-261-0034 with any additional questions. What is the best thermostat to use for my cooling system? Picking the best thermostat for your cooling system comes with a lot to think about. That’s why it’s nice to have such a great variety of choices from Air Patrol Air Conditioning & Heating of Texas. Whether you’re in the market for for a programmable or non-programmable thermostat or want to join the smart home trend, there are a number of thermostats that you have to select from. Some thermostats will depend on what type of heating and cooling system you have, but the pros at Air Patrol Air Conditioning & Heating of Texas will be able to help determine what options are best for your needs and your budget. What is a heat pump? Heat pumps can be a bit confusing due to their name, but they actually cover both your heating and cooling needs all year. When it’s hot outside it works like an air conditioner in that it removes heat from your home, but when it cools off, the process gets switched around and it collects heat from outside and brings it inside. Heat pumps are also very efficient, and could produce up to two or three times more heat than the energy it uses. When replacing the outdoor unit, should the indoor unit also be replaced? Of course we think you should also replace your indoor system, but this is why: All outdoor cooling systems have a matching indoor unit that they are intended to work with to ensure efficient performance. When they aren’t paired with the other piece as a total system, efficiency may be affected. As with many products, advancements have brought about newer, more efficient ways of doing things. Heating and cooling systems are no different. These developments most importantly include improved heating and cooling efficiency, but also consist of improved air handling, filtering and noise pollution reduction to name a few. Heating and cooling systems that are more than 10-15 years old typically need to be replaced. Not only do they feature outdated technology, but they are also less efficient than today’s models. Adding a new indoor unit at the same time means you’ll have a matched system to provide you with better comfort and efficiency for years to come. How can I tell if my solar HVAC system is performing to its potential? The communication module on your SunSource® Home Energy System sends the system’s performance information for each module to a website. You can visit this website to see the system’s status, energy production and environmental benefits. The site also shows carbon offsets as it happens. Will I need an Internet connection to use the SunSource® communication module? Yes, an Internet connection is necessary for you to take advantage of the online monitoring system, which includes accessing energy production and environmental benefit information. The system’s performance-monitoring website is offered by an independent third party, Enphase Energy Inc., and the monitoring service is provided free of charge for five years. Do my solar modules need to be cleaned? In most locations, rain will be enough to keep the solar modules clean. If you live in a dusty or industrial area, periodically spraying the modules with water may help improve performance. However, detergents and high-pressure hoses should never be used to rinse solar modules. What is the best thermostat for my HVAC system? The best thermostat for you depends on your heating and cooling equipment. Air Patrol Air Conditioning & Heating of Texas sells programmable and nonprogrammable thermostats that can help improve the efficiency of your HVAC systems. View our available products or contact us at 214-261-0034 to learn more. How can I control my energy bills? Heating and cooling can represent a significant chunk of your utility expenses. The innovative and high efficiency HVAC products available from Lennox® can help decrease these costs. If you’re in the market for a new heating and/or cooling system, look for products with high SEER ratings for air conditioners and AFUE ratings for furnaces. SEER and AFUE are a measure of product efficiency, and the higher the number, the more efficient the product. Besides purchasing a new home comfort system, consider these additional factors: 1. Is your system regularly maintained? Whether it’s a furnace or air conditioner, HVAC systems will opperate more efficiently after regular maintenance checks. 2. Do you need a zoning system? If there are parts of your home that are rarely used, a zoning system will allow you to heat or cool only the commonly used parts of your house. 3. Are you utilizing a programmable thermostat? According to the U.S. Department of Energy, programmable thermostats can reduce your heating costs by up to 35 percent, and your cooling costs by up to 25 percent. What are the benefits of zoning systems? Zoning systems give you the opportunity to divide portions of your home and control the thermostat differently in each area. Zoning equipment is best for when you have spaces of your residence that are infrequently used or when you and your family are often in disagreement of the perfect temperature for the house. Zoning systems are almost noiseless and efficient, giving you more control over the comfort of your house. Learn more about the equipment available from Air Patrol Air Conditioning & Heating of Texas.